I recently acquired a motorcycle to put together. A lot of it needs to be blasted and powder coated (rims, frame, misc. parts, etc.) I was referred to Villain for powder coating. So thought I'd try him out by dropping off one of my rims to get blasted and powder coated. He runs this business out what seems to be his house. He has a big shop in the back which he shares with his dad I believe.
Anyway I called him up and explained what I needed and asked him when can I drop it off. He said "I'll be in and out of the shop all day. Pass by whenever." I pass by later that evening, and drop off seem my rim. I chatted with him a bit and explained what I needed. Seemed like a nice laid back guy. The following week he calls me up to pick up the wheel and I arrange a time to pick up the wheel. I remember we said something around 5:00 for example as he won't be around after. A bunch of stuff came up for me and I was running late. I tried calling him several times to apologize for being late and asking if I could still pass by. This was around 6 I believe. He didn't pick up. I was in the area so thought I'll stop by anyway and check if he's around. He wasn't but his dad was there. I apologized for being late and asked his dad if I can pick up my rim through him. Seemed completely okay with. He said he'll get me my rim and I can deal with him. He called his son to make sure that I'm paying the amount we agreed on and that I'm picking up the correct part. I got my rim. Looked not bad/10. It was just a basic semi-gloss black coating.
A couple of weeks go by.... This morning I call him up to arrange to drop off several items including my frame.
Phone conversation goes like this:
Me: "Hey how's it going?"
Me: "I have some more stuff to get done... when is a good time for me to drop them off?"
Him and I quote: "You know what.. you were late last time... take your stuff elsewhere... f**k you.." and hangs up.
Maybe he was having a bad day or something but that was totally uncalled for. I'm generally nice, personable and understand the basics of dealing with people
. I don't understand where that came from.
I was reluctant to post this up as I try to avoid affecting the livelihood of others in a negative way but that really pissed me off. I don't care how cheap his prices are or how good his powder coating is. I'll gladly take my stuff elsewhere than have to deal with someone like that.